Privacy Policy

This Privacy Policy covers what information is collected by us when you use the Contexts website or app or contact us. In general, we collect a minimal amount of personal information — mostly for licensing.

If you do not agree with the terms of this Privacy Policy, please do not use the Contexts website or app. We reserve the right to modify or amend the terms of our Privacy Policy from time to time without notice.

Collection and Usage of Personal Information

FastSpring is the authorized reseller for Contexts. When you purchase a license, your name and email address are collected by FastSpring along with payment information to process your purchase and for accounting. You can review FastSpring's Privacy Policy at https://fastspring.com/privacy.

Names, email addresses and invoice details (but not payment method details like credit card numbers) are shared by FastSpring with us and stored on our servers. We use this information for tracking licenses and for analytics.

When you contact us over email or Twitter your name, email address and any other personal information you send to us is stored by our email host FastMail or Twitter respectively as well as our help desk service Front. You can review the Privacy Policies of these third-party services at https://www.fastmail.com/about/privacy.html, https://twitter.com/en/privacy and https://frontapp.com/privacy-policy. We use this information for providing support to you and for diagnosing bugs.

Collection and Usage of Metrics

Metrics about usage such as the number of times different features are used, which preference options are set and some device details are collected by the Contexts app. The metrics do not include any private information like which apps you use or what search terms you type etc. We use this information internally to help us understand how people use the app and to make improvements.

The Contexts app uses HockeyApp for collecting crash reports and metrics. You can review HockeyApp's Privacy Policy at http://www.hockeyapp.net/privacy.

The Contexts app periodically connects with our servers to check for updates. Some metrics may be sent by the app to our servers when it connects. This includes details like which app version you are using and your license id.

The Contexts website keeps a logs of IP addresses, referring pages, browser versions and other standard information about visits.

Disclosure to 3rd parties

We do not sell, rent or trade any personal information with third parties.

However, we use a number of services provided by other companies (some of which are mentioned above) for hosting, email, managing support queries, payments, analytics etc. We only share as much information with these companies as is required by them to provide us these services. All companies we work with use industry standard practises for ensuring security and confidentiality of your information.

We may share and disclose personal information if required to do so by law or to comply with a legal process.

Support & Feedback

If you have any questions, suggestions, feedback, a bug to report, or just want to send us some appreciation, we are listening at hello@contexts.co and twitter.com/contextsapp.

We love hearing from you.